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COVID-19 Information

With growing care needs and social isolation, our community is in greater need of high quality healthcare now more than ever. 

Our therapists have continued to be welcomed by community members into their homes to deliver high-quality assessments and therapy, throughout the pandemic.

Alpha has implemented the following policies to ensure the safety of both clients and staff.

  • Infection control procedures including hand washing/sanitizing pre and post client consultation. The use of Personal Protective Equipment (PPE) as per government guidelines.
  • Clinicians completing the online Department of Health, Infection Control Training Module.
  • Clinicians and clients to self-isolate for 14 days if they have COVID-19
  • Screening of all clients and family members for COVID-19 prior to entering their home. If anyone is unwell, we politely advise the treatment to be cancelled until recovery to minimise the risk of team members being exposed.
  • Clinicians and clients to self isolate if; they have returned home from overseas; have been in contact with someone who has confirmed or is likely to have COVID-19; have visited a hotspot as per government guidelines.
  • Clinicians to self-isolate if symptomatic as per government guidelines.
  • Clinicians feeling unwell are advised to get tested and to self-isolate until they receive a negative test result.